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FAQ

FAQ -
Do you give refunds?
Yes, we accept returns on all full priced items returned to eboutique within 7 days of receipt. Your original payment method will be refunded.

Can i return a SALE item?
Please note sale items are final sale and cannot be returned for a refund or exchange unless deemed faulty.

How do i return/exchange an item?
Please see Returns & Shipping for all terms & conditions.
Please email lucy@matinstudio.com to request a return authorisation. returns will not be accepted without appropriate correspondence.

What currency are your prices in?
All prices are in Australian Dollars.

Can I change my delivery address once my order has been shipped?
Once your order has been confirmed, your detlivery details cannot be changed. 

What payment methods do you accept?
We accept Paypal, VISA, MASTERCARD.